![]() ![]() Click this link to see and understand our pricing. We accept cash, check, or a payment via credit card. If satisfied, the technician will create the invoice on site and then collect payment. After the repairs are completed, we invite you to physically observe that everything we did meets your expectations. Our service technicians work from 8:00 am to 6:00 pm Monday through Friday and sometimes Sunday. If we are on another call and you leave a message, we will quickly return your call. We are available to take your call Monday through Friday between 8:00 am and 5:00 pm. Our Service: You may call or complete our online form to request an appointment. To schedule an appointment, call us at 30 or Contact Us online. If there are any problems within the next thirty days you can call us back and we'll return for free! Assuming everything looks and runs great we'll wrap up our service call. Once the fireplace is operational again we will put it through a stress test by cycling the main burner several times and checking the voltage reading. Cleaning and adjusting the main burner and logs.Checking for gas leaks with a highly sensitive gas leak detector.Adjusting and testing the main gas valve & control module.Adjusting the pilot light and cleaning the pilot tube for optimal performance.Testing and adjusting safety sensors, switches, and ignition system.Cleaning and adjusting the pilot assembly (thermocouple, thermopile, and pilot hood).Our Gas Fireplace Repair Plan includes the following: Sage Solutions takes safety very seriously. When the work is done, your fireplace will look great and will be safer to operate. If the embers are old we'll vacuum them out and install new embers that will glow like real embers. If the inside of the fireplace is discolored we'll touch it up with high-temp paint. We then vacuum out the inside of the fireplace as well as underneath. As a result, we have a special fireplace glass cleaner that has a grit in the formula to help remove stubborn spots and stains. The inside is especially difficult to clean with common glass cleaner. Cleaning & Maintenanceįireplace cleaning begins with the inside and outside of the glass. The appointment itself generally takes 45 minutes to one hour. Once resolved we'll work hard to clean the fireplace. ![]() However, Sage Solutions' technicians carry a large assortment of fireplace parts in case any are needed. Generally, we can get the fireplace working again by refurbishing existing parts. We will begin by testing the various fireplace components until we isolate the problem. All callers will be given a two-hour appointment window for their fireplace repair and cleaning. I highly recommend them.As an exceptional gas fireplace repair company we know how to do a good job and get it done in a timely manner. ![]() It’s cool to see small business owners and a staff that go the extra mile to create a stellar experience for their clients. The thing I love most about Steam Pro is not just the excellent job they do in cleaning carpets-it’s the heart they have for their customers. ![]() He truly went above and beyond my expectations. When he got done the carpets looked amazing. This guy personally came out to our condo and deep-cleaned our carpets and upholstery as a gesture to make up for our previous experience. When she wasn’t able to reach me, she passed the baton to JC their new Ops Manager that replaced Linda. When Gina found out about it she was relentless in trying to make things right. We had a minor issue with the Tech that came out and when we talked to the office manager, Linda, her attitude wasn’t any better. They made the carpet in our old 2-bedroom condo look brand new. I initially used them about 7 months ago and had a phenomenal experience. UPDATED REVIEWThis company has truly earned my respect and loyalty. ![]()
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